Privacy Policy

Last updated: June 2025

Welcome to Darlingua ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application available on Google Play and the Apple App Store. Please read this policy carefully. If you disagree with its terms, please discontinue use of the app.

Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you register.
• Profile Information: Optional profile picture and display name.
• Usage Data: Lesson progress, quiz results, topic completion, and in-app activity.
• Device Information: Device type, operating system, app version, and unique device identifiers.
• Payment Information: If you purchase a package, payment is processed securely by third-party providers. We do not store full card details.
• Communications: Messages you send us via the in-app contact form.

How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Deliver and personalise your language learning experience.
• Track your progress and provide performance reports.
• Process transactions and send related notices.
• Send service announcements, updates, and support messages.
• Improve the app's features, content, and performance.
• Comply with legal obligations.

Sharing of Information

We do not sell, trade, or rent your personal information. We may share data only in these limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating the app (e.g., hosting, analytics, payment processing) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to users.

Third-Party Services

The app may use third-party SDKs or services (e.g., Firebase, Google Analytics) that have their own privacy policies. We encourage you to review their policies. We are not responsible for the practices of third-party services.

Data Security

We implement industry-standard technical and organisational security measures to protect your data — including SSL/TLS encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Darlingua is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, please contact us immediately so we can delete it.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt out of marketing communications at any time.
• Data portability where applicable.

To exercise any of these rights, please use our Contact Us page.

Account & Data Deletion

You can delete your account and all associated data at any time from within the app under Profile → Delete Account. Alternatively, submit a request via our Contact Us page and we will process it within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers are subject to appropriate safeguards in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page and, where appropriate, by in-app notification. Continued use of the app after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out via our Contact Us page.